New Country Appliances

A message regarding COVID 19

Dear Customers

We are always there to help you and we want you to stay safe.

All of our stores are now open and we’ve implemented the following measures to help keep associates and customers safe:

  • Limiting the number of customers in our stores at any given time
  • Implemented Contactless Curbside Pickup and Delivery
  • Maintaining a distance of 2 meters (6 feet) between associates and customers
  • Providing access to hand sanitization and hand washing station
  • Implemented additional daily cleaning protocols both in showroom and with delivery teams

Ways to Shop

Shop Online
Our online selection of appliances and brands are up to date with specs, colors and availability.

Shop by Chat
Looking for more details on a particular item? Our appliance experts are ready to help you make the right choice.

Shop by Phone
If you prefer to speak to someone, we’re only a call away.

Locations :

All of our stores are open now. Shop in-store at any of our Surrey & Langley locations and let our expert associates help you find the perfect appliances. Note that we are currently limiting the number of people allowed in each store at any one time.

Cleaning Protocol: Sanitizing stations can be found throughout our stores, to ensure all staff and customers are properly sanitized and safe before interacting with product. We ensure each area is being properly cleaned and sanitized throughout the day.

Fleet Services : Our delivery and transport services remain committed to safety measures so that our customers can continue to receive product and repairs at home.

We have equipped our delivery and service teams with safety equipment and hand sanitizer. Our trucks also receive a daily interior wipe-down and our Team members conduct weekly comprehensive cleaning protocols. Wearing a mask is now required for any in home delivery.

We also offer contact-free customer pick up and delivery

We Focus on

Isolation Policy
Strict isolation policy for any delivery personnel feeling sick or exhibiting COVID-19 symptoms.

Glove Use
Gloves policy in effect prior to and during each delivery/pick up from our workers.

Contact-free Measures
Contact-free and physical distancing procedures in place to support customer needs and safety.

Installation & Assembly

At this time, we are unable to complete installation and assembly during your delivery. We apologize for the inconvenience. Please contact your local store with any questions about installation.

Manager

Shiv Garg

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